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All Board Evaluations FAQ

All Board Evaluations FAQ

That depends! Typically, the staff person responsible for governance at your organization or the VP HR will act as the administrator in partnership with the Governance Committee or Board Chair. Should you need help, we are here to guide you through the process.

That depends! This depends on the organization and the evaluation being conducted. Some organizations include the management team in the evaluation process. For board and board chair evaluations, board and management team members normally take part in these surveys. Committee and committee chair evaluations are usually completed by the committee members and any staff members that attend or otherwise have full line of sight to committee meetings and performance. Board members complete self and peer evaluations of individual directors.

Yes and no! The core, best practice, research-based questions are not intended to be varied and will provide robust, comprehensive results and scorecards for your use. Maintaining consistency in these questions allows Governance Solutions to provide your organization with peer comparators, adding better objectivity and context to your results. You are welcome to add a few further questions tailored to your own situation and issues.

Yes. All data is reported in aggregate and is kept confidential. Even your administrator is not able to view individual results. All of our online products subscribe to the highest levels of security. All data is housed on Canadian servers.

Our Evaluation Solution allows your organization to choose which evaluations to conduct – the board as a whole, the Board Chair, the Board Committees, the Committee Chairs, Individual Directors either self and/or peer – you make the choice and you decide who takes part.

Yes. Your administrator should be able to handle any routine technical problems you may encounter, like providing login and password information, how to complete a survey, timelines for completion, etc. For those times when support is needed beyond the routine, Governance Solutions can be reached at 1-888-698-3971 between the hours of 9:00 and 5:00 EST or by email anytime at support@governancesolutions.ca.

With the click of a button! Results are provided to the administrator by Governance Solutions once all respondents have completed their surveys. This occurs immediately after the administrator closes the evaluation with a simple click of a button. The administrator will provide reports to respondents based on your organization’s evaluation workplan. For example, some organizations have a Governance Committee review reports before distributing them to others.

That depends! Each organization makes this decision based on its own board and circumstances. Typically, the Governance Committee sees all of the reports with the exception of the individual director reports. Board members see the board and committee reports, the board chair sees the committee chair and individual director reports, and the Governance Committee Chair sees the Board Chair’s report. Some boards share the Board and Committee reports with those on the management team who took part in the survey, while others choose not to.

Yes! Our goal is to make board evaluations an easy, value-added process. You can choose the approach that works best for you. From conducting your evaluation completely through a self-serve approach, or having us do all of the work. Either way you reap all of the benefits. Choosing a customized approach that includes our recommendations and governance action plans are available and affordable. Please contact us directly for a quote.